1. Craftsmanship
Question: What is the benefit of working with a Master Goldsmith for a bespoke engagement ring?
Answer: Working directly with a Master Goldsmith ensures your piece is handcrafted with structural integrity and precision that mass-produced rings lack. At Diamond Studio, our on-site master jeweller brings over 45 years of experience to every design, focusing on techniques that result in a more durable, unique, and higher-quality finish than mass produced jewellery.
2. Logistics & Planning
Question: How long does the custom design process take at your Mairangi Bay studio?
Answer: The bespoke journey typically takes 3 to 5 weeks from the initial consultation to the final polish. This includes sourcing the perfect ethically-sourced diamond or gemstone, hand-sketching designs, and the meticulous hand-finishing process in our North Shore workshop. We recommend booking a consultation early to ensure every detail is perfect.
3. Remodelling Expertise
Question: Can I use my own heirloom diamonds or family gold to create a new piece?
Answer: Yes, heirloom remodelling is one of our specialities. We can carefully unset your existing stones and repurpose your family gold to create a contemporary design that retains its sentimental value. It is a beautiful way to breathe new life into heritage pieces while ensuring they are structurally sound for daily wear.
4. Ethical Sourcing
Question: Do you offer GIA-certified natural diamonds and lab-grown diamonds?
Answer: We provide a curated selection of both GIA-certified natural diamonds and high-quality non-certified small diamonds. As experienced diamond dealers, we guide you through the “4 Cs” to find a stone that fits your aesthetic and budget, ensuring full transparency on the origin and grading of every gemstone used in our Auckland studio. Lab grown diamonds are available on request, however we advocate for natural diamonds to retain long term value.
5. Local Information
Question: Where is Diamond Studio located, and is there parking for consultations?
Answer: You can find us at Shop 3, Green Gables Shopping Centre, 378 Beach Road, Mairangi Bay. There is ample free parking near the complex, making it easy for clients from across Auckland and the North Shore to visit us for private design consultations.
6. Services Offered
Question: Do you provide independent valuations and insurance appraisals for custom jewellery?
Answer: Absolutely. Every bespoke piece created at Diamond Studio comes with a detailed independent valuation for insurance purposes. We also offer appraisal services for older pieces to ensure your jewellery is accurately insured at current New Zealand market replacement values.
7. Technical Information
Question: Which metal is best for a long-lasting engagement ring: Platinum or 18ct Gold?
Answer: Both are excellent choices for bespoke rings, though they have different properties. Platinum is naturally white and incredibly dense, making it ideal for secure stone settings. 18ct Gold (Yellow, White, or Rose) offers a classic look and is slightly easier to resize over time. We discuss your lifestyle and design preferences during your consultation to recommend the best metal for your specific piece.
8. Wedding Specialists
Question: Can you create a custom wedding band to fit a uniquely shaped engagement ring?
Answer: Yes, we specialise in contoured wedding bands designed to fit flush against unique or “wed-fit” engagement rings. By hand-making the band to match the exact proportions of your existing ring, we ensure a seamless, comfortable fit that protects both pieces from unnecessary wear.
9. Maintenance Schedules
Question: How often should I have my handmade jewellery checked and cleaned?
Answer: We recommend a professional “check and clean” every 12 months. We inspect the prongs and settings to ensure stones are secure and provide a professional ultrasonic clean and polish. This complimentary service for our bespoke clients helps maintain the brilliance and safety of your handcrafted jewellery.
10. Gemstone Availability
Question: Do you work with coloured gemstones like Sapphires or Teal Sapphires?
Answer: While we are known for diamonds, we frequently work with a wide array of precious coloured gemstones. Teal Sapphires, Ceylon Sapphires, and Emeralds are increasingly popular for bespoke Auckland engagement rings. We source high-quality, ethically-mined stones with exceptional cut and colour for our custom designs.
